If your iPad issue is covered under our warranty or consumer law, you won’t pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when:
- Your iPad is over one year old.
- Your iPad screen gets broken accidentally.
- Your iPad has other accidental damage or issues caused by unauthorized modifications.
If your iPad issue isn’t covered, you’ll pay an out-of-warranty fee unless your iPad has AppleCare+ coverage. AppleCare+ includes two incidents of accidental damage. You might be able to use one of those incidents for a cracked screen or for other damage to your iPad. Each AppleCare+ incident has a service fee, as shown.
|iPad mini, iPad mini 2||$49||$199|
|iPad mini 3, |
iPad mini 4,
iPad mini 5
|iPad mini (6th generation) Wi-Fi||$49||$349|
|iPad mini (6th generation) Wi-Fi + Cellular||$49||$399|
iPad 5th generation,
iPad 6th generation,
iPad 7th generation,
iPad 8th generation,
iPad 9th generation
|iPad Air 2,|
iPad 3rd generation,
iPad 4th generation
|iPad Air 4||$49||$419|
|iPad Pro 9.7-inch,|
iPad Air 3
|iPad Pro (10.5-inch)||$49||$449|
|iPad Pro 11-inch,|
iPad Pro 11-inch (2nd generation),
iPad Pro 11-inch (3rd generation) Wi-Fi
|iPad Pro 12.9-inch,|
iPad Pro (12.9-inch),
iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular
|iPad Pro 12.9-inch,|
iPad Pro 12.9-inch (4th generation)
|iPad Pro 12.9-inch (5th generation) Wi-Fi||$49||$699|
|iPad Pro 12.9-inch (5th generation) Wi-Fi + Cellular||$49||$749|
These prices apply to repair or replacement made by Apple. Pricing and terms might vary at other service providers. All prices are in U.S. dollars and are subject to tax. We’ll add a $6.95 shipping fee if we need to ship your iPad. Your replacement iPad will be new or equivalent to new. If the issue with your iPad was caused by severe damage from an accident or from abuse, you might have to pay the full replacement value.
iPad battery and power – United States
Battery service costs
If your battery needs replacement, we can repair or replace your iPad for a battery service fee. There’s no fee if your battery is defective and your iPad is covered by warranty, consumer law, or AppleCare+. Our warranty doesn’t cover wear from normal use.
If you have AppleCare+ for iPad, it offers replacement coverage if your iPad battery can hold only 80 percent or less of its original capacity.
|Battery service||In-warranty or with AppleCare+||Out-of-warranty|
|All eligible |
|$ 0||$ 99|
All prices are in U.S. dollars and are subject to tax. We’ll add a $6.95 shipping fee if we need to ship your iPad.
Other battery and power issues
Your iPad battery’s performance depends on how you use apps and settings. These tips show you how to maximize the life of your iPad battery.
If your iPad won’t turn on or if the screen turns black, follow these steps and see if the issue gets resolved. Your iPad might not require service.
How long will it take?
After you send in your iPad for service, you’ll receive a replacement or your repaired iPad in three to five business days. A replacement iPad will be new or equivalent to new in both performance and reliability. If your iPad was engraved by Apple, it could take up to two weeks.
What does it cost?
Repair and replacement costs depend on your iPad model and your AppleCare product coverage. Accidental damage isn’t covered under the Apple One Year Limited Warranty.
AppleCare+ covers two incidents of accidental damage, each with a $49 service fee. You can also use our Express Replacement Service to get a replacement even before sending us your iPad. You can check if you have AppleCare+ by entering your iPad serial number.